Frequently Asked Questions
Everything you need to know about your FUMI CASE experience.
What materials are used in FUMI CASE products?
We use premium, eco-friendly polycarbonate and high-grade vegan leather to ensure your phone is protected while maintaining a high-fashion aesthetic.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary between 10-21 business days depending on the destination.
Do you offer a warranty on your cases?
Yes, every FUMI CASE comes with a 12-month quality guarantee. If your case develops a manufacturing defect, we will replace it free of charge.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are your cases compatible with wireless charging?
Absolutely. All FUMI CASE designs are engineered to be slim enough to support Qi-standard wireless charging and MagSafe accessories.
How can I track my shipment?
Once your order ships, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.